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    • Ruined my lap-top 1

I purchased technical support along with Active Speed,Spyware Striker Pro, and PC Scan & Sweep. All programs recently would not accept my passwords and login. I have made several attempts to speak with a technician to resolve the situation. It has taken me almost 2 days before I realize that I think this operation is now a scam and has probably taken information from my pc that is a... Read more

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  • From mobile
  • Ascentive
  • Nov 17, 2015
  • #735603

Just got an AMEX fraud alert for Ascentive for $59.95. I appreciate AMEX catching this fraud. My deeper concern is how Ascentive got my credit card number. Add comment

I paid to ruin my lap-top. Acentives people who I could barely understand, talk 1000 words per minute and are trained to rip the average person like me off! I was told the software would clean my computer space and make my lap-top run faster. What I got was a totally destroyed computer. I am right now working with my bank, The Better Business Bureau and the Consumer Protection... Read more

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This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal". When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected. They seem to have a system designed to stymie customer complaints, because I called them several times and got disconnected right after I told them I want to... Read more

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  • From mobile
  • Ascentive
  • Nov 05, 2014
  • #554615

Made a mistake by downloading this BS software can't get rid of it it want even allow me to restore my computer and has ruined my computer. Ascentive you should be a shamed of your self you're the worst thing that happened to my computer. .. Add comment

I needed to have my computer repaired and a friend suggested Ascentive. I contacted them and upon completion of the supposed repair, they offered me a 2 or 3 yr contract price. I am a widow and can not afford the contract price, so I asked to pay simply for the repair. The offer was refused and the Ascentive employee has since threatened to come to my home and take the computer. He has also... Read more

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Charged $240 on the credit card. This was supposed to cover support for three years. Had me install and download all sort of software that kept reporting issues. Ultimately, they connected to the computer and did things that caused it not to be able to boot anymore. They said they couldn't do anything there and I had to contact someone someone local to fix. I canceled my account and requested a... Read more

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I tried to contact Ascentive at their posted customer service email address after they charged for a service we no longer wanted. Their email address does not work, it bounced. Their 800 number gets you on indefinite hold, their cancellation web site added text to my email that would have made me give up claims for payments I wanted to cancel. I will try to get my charge card to delete the... Read more

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ascentive removed money from my account without my permission,when i asked to close this account with them i was given the runaround. this software has put a virus on my computer,and their employs can't figure out was dissatisfied with this software because it's a "GREAT PRODUCT.'i beg to differ with them on that respect.LIKE *** IT IS!!!!!!!!!!!!!!!!! also when asked today after waiting for the... Read more

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Bought PC Speedscan Pro, before they would turn it on I got a tech/salesman who that told me they needed access my PC to install, had me download a program so he could access my PC, big mistake, he scand/looked at my PC and told me I had viruses or Trojans, showed me how my PC was being affected/running. Said that I could have a Tech from Ascentive fix my PC on a Service Contract for over... Read more

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