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  • Customers like
    • Everything except the cancelling of the programs that i liked 1
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    • Never ordered this junk 1
    • Ruined my lap-top 1
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I check my bank account online EVERY day. I know exactly what I spend and where, so I was surprised to see that this company Ascentive attempted to charge my debit card for $59.95, it was refused and therefore never gone from my account but the fact that they had the nerve to try. Who are they and why has this occurred to so many people? More importantly what can be done to ensure that others are not affected or that they are successful in... Read more

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Can not contact to place a complaint.

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I never ordered any product from this company and they billed my Mastercard $59.95. I am now in the process of having my account changed and money returned. I have no idea where they got my credit card info from. I would never order any software as I only use my company laptop and the IT department takes care of everything. The number I was able to locate to contact them to question the charges is only a recording to email them with complaints... Read more

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Hey all, I recently made a couple purchase online from Uline, GoDaddy, Amazon and SoftwareKing. Same day, a charge appeared on my credit card for Ascentive-FinallyFast for $29.95. ??? My credit card number is strictly controlled, but... was used for these online orders. Now.... is it possible that someone at one of these companies is scalping credit card information? Did any of you make purchases from any of these companies when the charges... Read more

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There are 5000 junk file deleted from my computer of which I did not ask for. Some I could care less & some I wanted. Do not like being told what I can have on my computer. My guest section is gone probably in the junk files & now my some of my e-mail file are not coming in. I cancel the software & tried to cancel the program but was told it was not allowed or opened elsewhere. It is no longer in my control panel section. Read more

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I purchased technical support along with Active Speed,Spyware Striker Pro, and PC Scan & Sweep. All programs recently would not accept my passwords and login. I have made several attempts to speak with a technician to resolve the situation. It has taken me almost 2 days before I realize that I think this operation is now a scam and has probably taken information from my pc that is a concern of mine. They will not return telephone calls... Read more

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  • From mobile
  • Nov 17, 2015
  • #735603

Just got an AMEX fraud alert for Ascentive for $59.95. I appreciate AMEX catching this fraud. My deeper concern is how Ascentive got my credit card number.

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I paid www.ascentive.com to ruin my lap-top. Acentives people who I could barely understand, talk 1000 words per minute and are trained to rip the average person like me off! I was told the software would clean my computer space and make my lap-top run faster. What I got was a totally destroyed computer. I am right now working with my bank, The Better Business Bureau and the Consumer Protection Agency. I tried many times to resolve the problem... Read more

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This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal". When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected. They seem to have a system designed to stymie customer complaints, because I called them several times and got disconnected right after I told them I want to cancel the billing. Also, their web site demands, for... Read more

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  • From mobile
  • Nov 05, 2014
  • #554615

Made a mistake by downloading this BS software can't get rid of it it want even allow me to restore my computer and has ruined my computer. Ascentive you should be a shamed of your self you're the worst thing that happened to my computer. ..

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