I check my bank account online EVERY day. I know exactly what I spend and where, so I was surprised to see that this company Ascentive attempted to charge my debit card for $59.95, it was refused and therefore never gone from my account but the fact that they had the...Read more
I never ordered any product from this company and they billed my Mastercard $59.95. I am now in the process of having my account changed and money returned. I have no idea where they got my credit card info from. I would never order any software as I only use my...Read more
I didn't like
- Never ordered this junk
Hey all, I recently made a couple purchase online from Uline, GoDaddy, Amazon and SoftwareKing. Same day, a charge appeared on my credit card for Ascentive-FinallyFast for $29.95. ??? My credit card number is strictly controlled, but... was used for these online...Read more
Ascentive Customer Care Review
Can not contact to place a complaint.
Other Product Review
Just got an AMEX fraud alert for Ascentive for $59.95. I appreciate AMEX catching this fraud. My deeper concern is how Ascentive got my credit card number.
Made a mistake by downloading this BS software can't get rid of it it want even allow me to restore my computer and has ruined my computer. Ascentive you should be a shamed of your self you're the worst thing that happened to my computer. ..
There are 5000 junk file deleted from my computer of which I did not ask for. Some I could care less & some I wanted. Do not like being told what I can have on my computer. My guest section is gone probably in the junk files & now my some of my e-mail file are not...Read more
I purchased technical support along with Active Speed,Spyware Striker Pro, and PC Scan & Sweep. All programs recently would not accept my passwords and login. I have made several attempts to speak with a technician to resolve the situation. It has taken me...Read more
I paid www.ascentive.com to ruin my lap-top. Acentives people who I could barely understand, talk 1000 words per minute and are trained to rip the average person like me off! I was told the software would clean my computer space and make my lap-top run faster. What I...Read more
Crystal Falls, Michigan
I didn't like
- Ruined my lap-top
This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal". When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected. They seem to have a system...Read more
I needed to have my computer repaired and a friend suggested Ascentive. I contacted them and upon completion of the supposed repair, they offered me a 2 or 3 yr contract price. I am a widow and can not afford the contract price, so I asked to pay simply for the...Read more
Charged $240 on the credit card. This was supposed to cover support for three years. Had me install and download all sort of software that kept reporting issues. Ultimately, they connected to the computer and did things that caused it not to be able to boot anymore....Read more
I tried to contact Ascentive at their posted customer service email address after they charged for a service we no longer wanted. Their email address does not work, it bounced. Their 800 number gets you on indefinite hold, their cancellation web site added text to my...Read more
Do you have something to say about Ascentive? What happened? What can we help you with?