I purchased technical support along with Active Speed,Spyware Striker Pro, and PC Scan & Sweep. All programs recently would not accept my passwords and login.
I have made several attempts to speak with a technician to resolve the situation. It has taken me almost 2 days before I realize that I think this operation is now a scam and has probably taken information from my pc that is a concern of mine. They will not return telephone calls as they indicate after cleaning up my computers. Records are not current....
they loose contracts, they don't know what I have or a contract... but they were able to take $600.00 from my account. The telephone numbers answer but go dead after 4 minutes waiting for this (technician).
I will take this matter up with the better business bureau. do not do business with this group
Reason of review: Problems with payment.
Location: Vancouver, Washington
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ASCENTIVE HAVE DEDUCTED 3 PAYMENTS FROM MY BANK ACCOUNT AND THEIR EMAIL ADDRESS IS UNOBTAINABLE.
I HAVE NOW PASSED THIS ON TO MY BANK SCAM SORTING DEPARTMENT TO GET A REFUND.
THE WHOLE COMPANY SHOULD BE SUED. DNR