Product: Ascentive Customer Care Clear all filters (3 of 3 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Ascentive in Philadelphia, Pennsylvania - Dealing with THIEVES

1.5
Details
Ascentive, you are unethical, deceitful, lying thieves. I can't get to you on the phone saying to use your email contact. You Have Double Billed Me, not Once, but Twice. You are thieves. You are crooked. I hope one day you will be found to be fraudulent and close down. I have used your programs for a few years. I noticed you charged me for PC Speed Pro. When I received my credit card billing, I saw you had billed me AGAIN for a higher amount. I emailed you with this info and never heard back from you. I emailed you again, and never heard back from you. I emailed you again, and this time you wrote back....."it has been longer than 30 days and we can not refund your money". I email you again because apparently you were too stupid to understand that I was not asking for a refund because I didn't want the program, I was asking you to return the second charge that YOU STOLE FROM ME. Now I get no response again. I went back thru my credit card statements and realized that this is not the first time you have done this to me. YOU ARE DISCUSTING. YOU ARE HORRIBLE. YOU ARE THEIVES. YOU ARE UNETHICAL. I keep asking for the money you stole to be returned and you ignore me. You will regret this decision. You owe me $120.
View full review
Review
#1105297 Review #1105297 is a subjective opinion of poster.
Service
Ascentive Customer Care
Reason of review
I was double billed twice and they will not return my money. Thieves!!
Loss
$120
Preferred solution
Full refund
Tags
  • Truth
  • Ascentive Complaint

Ascentive Customer Care Review

Can not contact to place a complaint.
View full review
Review
#919757 Review #919757 is a subjective opinion of poster.
Service
Ascentive Customer Care
Reason of review
Poor customer service

Ascentive does not allow order cancellation

I tried to contact Ascentive at their posted customer service email address after they charged for a service we no longer wanted. Their email address does not work, it bounced. Their 800 number gets you on indefinite hold, their cancellation web site added text to my email that would have made me give up claims for payments I wanted to cancel. I will try to get my charge card to delete the charges because Ascentive is completely unresponsive. Needless to say that I will not get any more of their services because I can not afford the time to get companies like this off my back.
View full review
Review
#405249 Review #405249 is a subjective opinion of poster.
Service
Ascentive Customer Care
Loss
$60
Tags
  • Electric charge
  • Ascentive Complaint

Contact Ascentive Customer Service

Mailing Address:
Ascentive LLC
50 S. 16th Street Suite 3575
Philadelphia, Pennsylvania 19102
United States
Phone:
(215) 989-4173
All Ascentive Contacts

Ascentive Reviews

  1. 3 reviews
  2. 1 review
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews
Ascentive reviews