Contact Information

Ascentive Phone Numbers

Toll-Free Number:

  • (866) 632-5335
  • (215) 989-4173
  • (866) 632-5335
  • (215) 320-6001
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Corporate Office Address:

Ascentive LLC
50 S. 16th Street Suite 3575
Philadelphia, Pennsylvania 19102
United States

Fax:

(215) 320-6001

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Ascentive Rating Stats

1.2 out of 5 stars
based on 4 reviews
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About

Ascentive Terms of Service
Ascentive LLC ("Ascentive") makes information and products available on this web site (the "Site"), subject to the following terms and conditions which apply to all materials, software, content, services, online communications and other information that is or becomes available on or through Ascentive's' Site (collectively, the "Material"). By accessing and using the Site, The Client of Ascentive hereby agree to be legally bound by the terms and conditions of these Terms of Use. If The Client do not agree to such terms and conditions, The User of company services must immediately cease all use of this Site and the Material. The use of certain Material or the conduct of certain transactions on or through the Site may be subject to additional terms and conditions that shall be made available to The Client prior to The Client's use of such Material or participating in such transactions. www.ascentive.com reserve the right, in Ascentive's' sole discretion, to change, modify or otherwise alter the terms and conditions of these Terms of Use with or without notice to The Client
To read more: http://www.ascentive.com/trust/ascentive/terms.html
Ascentive Privacy Policy
The following discloses Company's information gathering and usage practices. www.ascentive.com may share The Customer's unique identifying information with outside parties when they are helping Ascentive fulfill The Client's order. Website have safeguards in place (strong encryption, passwords, and limited access policies) to protect The Customer's information on Company's systems and when being communicated to Ascentive's' order fulfillment partners, such as the shipping warehouse. In order for the complete order process to take place, Ascentive may share The User's information with Ascentive's' secure partners. This information is used for the designation of accounts and for a more seamless customer experience. Ascentive or its partners may use The Customer's contact information for internal or third party marketing purposes to offer The User of Website more Ascentive products or services, third party technical support, and related services, but The User's information will never be sold to an outside vendor.
To read more: http://www.ascentive.com/trust/ascentive/
Top Ascentive Services

Customer Care

Summary

Ascentive News Update: Ascentive LLC has been named as a defendant in a class action lawsuit filed in the United States District Court, Eastern District of Pennsylvania. The lawsuit alleges that Ascentive "has designed its software to defraud consumers by deceiving them into paying fees to fix fabricated and/or overstated computer problems." "In the simplest terms, Ascentive always claims that a user has PC errors, regardless of whether they exist or not," as alleged by the class. Lead counsel is David Senoff with Caroselli, Beachler, McTiernan. 01/04/2011 The Washington State Office of the Attorney General reports that Ascentive LLC has agreed to refund thousands of Washington consumers under a settlement agreement with the State The Attorney Generals complaint against Ascentive. Washington State Office of the Attorney General's website reports that as part of the settlement, Ascentive has agreed to a number of restrictions on its marketing and billing practices. In addition, Ascentive has agreed to: "provide restitution to consumers who purchased both a backup CD and the company's Extended Download Service but did not use them. The Attorney Generals Office estimates that about 5,500 consumers are eligible for refunds of about 17.90 plus tax;"pay a 20,000 civil penalty, plus 58,000 to reimburse the Attorney Generals Office for attorney's fees and legal costs"State of Washington published online Ascentive's settlement agreement. 11/23/2010 - Ascentive LLC filed a preliminary injunction motion against PissedConsumer in United Stated District Court, Eastern District of New York contending that it is suffering irreparable injury to its brand and business reputation at the hands of PissedConsumer, as well as loss of revenue. - . PissedConsumer and its attorneys vehemently deny Ascentive's allegations and have opposed Ascentive's preliminary injunction filing, which can be read here. Ascentive LLC, maker of Finallyfast software, is an U.S. company based in Philadelphia, Pennsylvania . The company offers a variety of products and services intended to eliminate spyware, malware and other undesirable programs which may exist on a user's computer. In addition, Ascentive sells a host of optimizing software products , which are intended to maximize the performance of a personal computer . Ascentive offers free trials for almost all of its products. In addition, the company provides software updates and replacements. Ascentive offers customer support as well. The company has reportedly received various awards and accolades from several industry publications. Please be advised that all of the software developed by Ascentive LLC is protected by copyright laws and international copyright treaties.

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Ascentive is ranked 254 out of 1487 in Software category

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