I needed to have my computer repaired and a friend suggested Ascentive. I contacted them and upon completion of the supposed repair, they offered me a 2 or 3 yr contract price. I am a widow and can not afford the contract price, so I asked to pay simply for the repair.

The offer was refused and the Ascentive employee has since threatened to come to my home and take the computer. He has also disabled the computer, so that I can not use it. I am now using a neighbor's computer.

I have notified the local police department and the IC3 Section of the FBI. When I calm down, I will notify the Better Business Bureau. This type of behavior is unacceptable in a country like the US.

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