Ascentive

Can not contact to place a complaint.

I never ordered any product from this company and they billed my Mastercard $59.95. I am now in the process of having my account changed and money returned.

I have no idea where they got my credit card info from. I would never order any software as I only use my company laptop and the IT department takes care of everything. The number I was able to locate to contact them to question the charges is only a recording to email them with complaints or for service.

I found it nice that it specifically mentioned fraudulent charges also on the recording, that told me everything I needed to hear about this company and how they operate.

Hey all,

I recently made a couple purchase online from Uline, GoDaddy, Amazon and SoftwareKing. Same day, a charge appeared on my credit card for Ascentive-FinallyFast for $29.95. ??? My credit card number is strictly controlled, but... was used for these online orders.

Now.... is it possible that someone at one of these companies is scalping credit card information? Did any of you make purchases from any of these companies when the charges appeared on your cards? List them, maybe we can determine if someone is internally doing this and maybe get them under investigation.

Any ideas from the rest of you? First time ever for me!

There are 5000 junk file deleted from my computer of which I did not ask for. Some I could care less & some I wanted.

Do not like being told what I can have on my computer.

My guest section is gone probably in the junk files & now my some of my e-mail file are not coming in.

I cancel the software & tried to cancel the program but was told it was not allowed or opened elsewhere. It is no longer in my control panel section.

Just got an AMEX fraud alert for Ascentive for $59.95. I appreciate AMEX catching this fraud. My deeper concern is how Ascentive got my credit card number.

I paid www.ascentive.com to ruin my lap-top. Acentives people who I could barely understand, talk 1000 words per minute and are trained to rip the average person like me off!

I was told the software would clean my computer space and make my lap-top run faster. What I got was a totally destroyed computer. I am right now working with my bank, The Better Business Bureau and the Consumer Protection Agency. I tried many times to resolve the problem with ascentive, only to get the impression that the company does not exsist.

I urge others not to fall prey like I did. Because it was advertised on a major tv network I assumed it was legit.

I was totally mistaken. This company if you can call it a company should be shut down entirely.

This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal".

When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected.

They seem to have a system designed to stymie customer complaints, because I called them several times and got disconnected right after I told them I want to cancel the billing. Also, their web site demands, for action, an "account" number -- but they do not display that account on any of their correspondence.

The company is a scam.

Made a mistake by downloading this BS software can't get rid of it it want even allow me to restore my computer and has ruined my computer. Ascentive you should be a shamed of your self you're the worst thing that happened to my computer. ..

I needed to have my computer repaired and a friend suggested Ascentive. I contacted them and upon completion of the supposed repair, they offered me a 2 or 3 yr contract price. I am a widow and can not afford the contract price, so I asked to pay simply for the repair.

The offer was refused and the Ascentive employee has since threatened to come to my home and take the computer. He has also disabled the computer, so that I can not use it. I am now using a neighbor's computer.

I have notified the local police department and the IC3 Section of the FBI. When I calm down, I will notify the Better Business Bureau. This type of behavior is unacceptable in a country like the US.

Charged $240 on the credit card. This was supposed to cover support for three years.

Had me install and download all sort of software that kept reporting issues. Ultimately, they connected to the computer and did things that caused it not to be able to boot anymore. They said they couldn't do anything there and I had to contact someone someone local to fix.

I canceled my account and requested a refund, and was told told I'd get one... only to be denied later.

Do not use this company under any circumstances - unless you like to hand over your hard earned money.

I tried to contact Ascentive at their posted customer service email address after they charged for a service we no longer wanted. Their email address does not work, it bounced. Their 800 number gets you on indefinite hold, their cancellation web site added text to my email that would have made me give up claims for payments I wanted to cancel.

I will try to get my charge card to delete the charges because Ascentive is completely unresponsive.

Needless to say that I will not get any more of their services because I can not afford the time to get companies like this off my back.

ascentive removed money from my account without my permission,when i asked to close this account with them i was given the runaround. this software has put a virus on my computer,and their employs can't figure out was dissatisfied with this software because it's a "GREAT PRODUCT.'i beg to differ with them on that respect.LIKE *** IT IS!!!!!!!!!!!!!!!!!

also when asked today after waiting for the return to my account,it had to be my banks fault!

i've spoken to my bank three times about the money and it isn't there,period. i know my bank isn't witholding the truth from me.