Latest review first
ascentive is a remote computer repair company. they are terrible!!! was having a problem accessing e-bay and i had heard on the radio an advertisement for finally fast .com they claim to fix your computer problems over the phone. i called them and a represenitive...Read more
In November of 2011, I entered into a verbal agreemrnt with Ascentive. Ascentive performed a cleanup of my computer and offered a 24/7 two year coverage program for $129.00 a month for three months. In addition they sent me software that I didn't order for an...Read more
I went to renew my software with Ascentive and they double charged my credit card $29.995 twice! Their customer service is HORRIBLE and you wait on hold FOREVER! Their call center is in some craphole in India and you can barely understand these morons! I too was told...Read more
Free Scan/Found 800 errors? To fix errors you had to buy service $29.95yr. special. Paid then called to activate waited 45 min on hold finally hung up. Called next day waited 20 min. hung up. Checked bill on line found they'd billed $42.90. Sent complaint form...Read more
I cannot log in using the name and pass word sent to me by Ascentive
I cannot get into the system using the name and pass word supplied by ascentive. what is the deal? This is the most frustrating program I have ever encountered. Every where I turn it is a bunch more "stuff". and here I am 60 words short of having some one tell me how to get into this program. If I cannot get in, I want my money back! I am growing very fearful of this being nothing but a scam. And I'm still 20 words short of saying nothing but "let me in". So what do I say next?
I downloaded the ActiveSpeed order# 3104484977. The PC ScanAndSweep order#3102528597. ThePC SpeedScan Pro order #3102509946. I am not happy with any of these, Norton says my computer has viruses since I downloaded these and I have notice nothing different in my...Read more
My computer is slower than ever. It will scan but will not remove the junk files.My Internet stops responding. Sometimes I can't disconect, I have to turn my computer off.I'm really not happy at all. I do believe there is a 30 day period that if you are not...Read more
This Started out to be $29.99 to clean up my PC,this is the worst *** I have ever encountered. It has done nothing help my PC after charging me more then $150.00. Now they are asking me to update my billing information, are they kidding me. There is no way to call them...Read more
We just got a call from our credit card company that Ascentive was trying to charge $59.95 onto our credit card. We never have purchased through them and whoever was trying to didn't have the right expiration date of our card. If you see a charge on your account...Read more
Ascentive charged our credit card without authorization. We repeatedly contacted them to have the charge removed. We then requested our credit card to withhold payment, but they can only do so if Ascentive agrees to allow the refund - they did not. I had documented...Read more
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